FAQs
Frequently Asked Questions
Do you deliver internationally?
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Yes, we do. Please ensure that you enter your FULL address in English including zip codes, city's, states to avoid any confusion.
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Your orders tracking number will be emailed to you, where you can track when your package left the UK and arrived in your destination.
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Your order will require a signature, so be aware of your local post offices/depos in case you aren’t in at the time of delivery.
How much is shipping?
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Free shipping on all UK orders.
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Shipping costs will be calculated at checkout & are stated below, we use the Royal Mail postage service.
When will my order arrive?
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UK orders will arrive within 2-5 working days from your order date. Please note there may be delays due to the current pandemic.
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International orders will typically arrive within 10-15 working days from your order date.
I think my mail is lost - I haven't received my delivery yet?
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We can’t be held responsible for lost mail. If you have not yet received your items we recommend you contact us for further information on how to make a claim.
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More details can be found here: https://www.royalmail.com/retail-compensation-policy-loss
Can I return/exchange my items?
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We offer refunds on faulty/damaged items within 30 days of purchasing. Please contact us at hello@geople.co.uk
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We offer exchanges on items that are still in the original packaging and not damaged. Please email us to make an exchange.
How can I contact you?
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Easy! Send us an email at hello@geople.co.uk
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For wholesale enquires please contact us at hello@geople.co.uk